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Home / WordPress Care Plans

Wordpress Care Plans

Your WordPress website is important. It’s your online brand presence, a sales tool and it may be your primary source for marketing and/or revenue. It’s a complex collection of software from different vendors that all work well together. And just like your car, you’re going to get a lot further if your riding a well-oiled machine.

It’s no longer “set and forget” and without regular maintenance you may experience website downtime & security vulnerabilities –  Our care plans cover the essentials for you such as regular backups, updates to core & plugin software, theme updates, security and support.

Backups

Secure Weekly Cloud Backups

Updates

WordPress Core Upgrades, Plugin Updates & Theme Updates.

Security

24/7 Security/Uptime Monitoring

Support

From 1 – 2hours of Priority Support

Plans & Pricing

Standard Plan
  • WordPress Core Upgrades
  • Plugin Updates
  • Theme Updates
  • 24/7 Security/Uptime Monitoring
  • Secure Offsite Backups
  • 30 Mins Support/Content Tasks
  • Monthly Report
$69
+GST month
Professional Plan
  • WordPress Core Upgrades
  • Plugin Updates
  • Theme Updates
  • 24/7 Security/Uptime Monitoring
  • Secure Offsite Backups
  • 1 Hour Support/Content Tasks
  • Monthly Report
  • Website Speed Enhancements
  • Database Optimisation
  • Comprehensive Virus & Malware Scan
  • SEO Plugin Install & Configuration
$139
+GST month

Frequently Asked Questions

Content tasks include any small task that can be completed within 1 hour or less. Typically, this includes adding testimonials, uploading images, seasonal updates to content and any other minor content changes. (Content is provided by client.)

Each month you’ll receive a detailed report with all of the updates and maintenance that we have completed on your website.

Your website will be backed up weekly including all files and database. If in the unlikely event that something was to go horribly wrong, we have the backups to restore your website right away.

Almost every web hosting company state within their terms of service that their backups are not guaranteed and should not be relied upon as a primary source to restore your website. That also includes the company we buy our hosting from. It’s always good practice to have a ‘redundant and offsite’ solution in place as well. By offsite, we mean that it’s stored in the cloud and away from your hosting.

No. Website hosting is separate, which we can take care of for you, starting from $15per month. Contact us to find out more. Note that you don’t need to have your site hosted with us to enjoy these services.

Of course you’re welcome to manage your own site care. We are happy to just provide support on request, but this would be subject to our hourly rate. Note that Popgun Creative will not be responsible for any breaches of security, or if your site is not functioning properly.

Support or content tasks that exceed the hourly allotted time for that month. These will be charged in addition alongside your monthly plan. Note: The allocated time does not ‘roll over’ to the next month.

Sure, we also also offer one-off updates (WordPress core, plugin’s & themes) starting at $40.00. Contact us for more info.

Any work on top of the allotted time for your monthly plan will be billed at our normal hourly rate. If we estimate the work will be more than 10 hours to complete, we will send you a quote or an estimate.

Sure, cancel anytime after your first month. There are no contracts with our care plans. Your service will run until the end of the month (unless requested otherwise).